Frequently Asked Questions
Everything you need to know about shopping with LANX
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, LANX ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.
Are your products covered by a warranty?
All LANX products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.